How to Run/View Reports

The two report options available are Balances on cards and Report on Transactions.

1. Selecting the report

Hover the mouse pointer over Reports then select Balance on Cards


2. Selecting Parameters

Put in the relevant parameters for the report you want to run



You can either click SHOW to show the report in the browser or choose the export it in a format of your choice

1. Selecting the report

Hover the mouse pointer over Reports then select Transactions


2. Selecting Parameters

Put in the relevant parameters for the report you want to run



You can either click SHOW to show the report in the browser or choose the export it in a format of your choice

How to Load/Deduct Cards

1. Volume Change Requests

Operations to do with loading or deducting fuel from cards are called Volume Changes Requests. To do these hover your mouse pointer over REQUESTS then click on CREATE VOLUME CHANGE REQUEST on the popup that appeards to the right.


2. Enter Relevant Parameters

Depending on the operation you are intend to perform, enter the relevant parameters into the following fields


1. Category

Select the category of volume change request you intend to make

1. Top Up Card

Click on the radion button to the left of this option if you want to create a request to load a card

2. Deduct From Card

Click on the radion button to the left of this option if you want create a request to deduct fuel from a card

2. Card #

Select the card number on which you want the volume change request to be effected.
Only one card can be selected at a time

3. Purse

Select the purse (product) which you want to load or deduct. The number to the right of the name of the purse/product is the balance. Please note when attempting to load a card, if your account balance for a particular product is zero, the purse will not appear on the dropdown. Similarly if there is zero balance for a particular product in the card from which you intend to remove fuel that particular product/purse will not show

<

Enter the amount/volume of fuel you intend to load/deduct. This amount cannot be more than the balance indicated on the purse

4. Comment

Put in a brief comment/ description of the volume change request that you have done for reference e.g. Monthly Allowance

3. Create Request/s

Click on CREATE REQUESTS to save your request. The request details will populate a table as shown in the picture below, from this table you can review and cancel Requests if need be. Another table with the heading 'Total for requests with a summary of the requests you have created also apears



Steps 1 to 3 can be iterated many times before going to the next step, this will create a list of volume change requests in the table waiting to be sent. To retrieve requests that have been created on a previous session but not yet been sent, click on UNSENT REQUESTS on the left hand side menu.

4. Send Request/s

After verifying the requests you created, you can then click on SEND to commit these requests to the database. The status of each request changes from 'Created' to 'Sent'. The cardholder can then proceed to the fuel station and access fuel from the card



Please note after creating and sending a request, the balance of the card does not change. The card is said to have an 'Unperformed RR or RFR', the cardholder has to go with the card to a fuel station and have their balance checked for the requests to be performed after which the balance is then affected

5. View Volume Change Requests

To view volume change requests done over a period of time, you can hover over REQUESTS then click on View Volume Change Requests, enter the relevant parameters for the Cards, Category, Request Status, Purse, Period and Sort order then click on Generate a Report.




A report will then be generated which shows the Volume Changes Requests as per the parameters you entered. The report can be printed or exported to excel.

How to view Account Balances

1. Login

Login, by inputting your username and password then pressing enter. Please note that Organisation's fuel administrators and Individual Account Holders can request for these credentials by emailing sales@redan.co.zw


2. Accounts

After logging in, click on the Accounts tab on the left hand side of the page



The balance column show the volume of each product in your account, this is the amount of fuel you are able to load into cards.

How to Change Password

Click on Change Password ont the menu to the left. Then enter your existing password, followed by your intended new password twice, then click OK. Passwords should be a combination of letters, numbers and special characters to make them complex